Make sure the tablet is properly connected, check the USB ports on your computer, connect the tablet to another port, and connect the Wacom device to another computer if you can.
If all these preliminary tests do not yield positive results, you can try more in-depth solutions.
Although this problem is quite annoying, the solution is not as difficult as it seems. Today we are going to look at how to solve this problem. Follow the steps below for more information.
What should I do if my Wacom tablet does not connect?
1. Restarting Wacom services
- Press the Windows + R key to open Run.
- Type services.msc and press the Enter key.
- Scroll down and find the Wacom service. This is usually called TabletServiceWacom, but in your case it may be Wacom Professional Service or Wacom Consumer Service.
- Right-click and select Restart.
When the process is complete, reconnect the tablet and check if this has solved the problem.
2. Update/reinstall Wacom drivers
- Press the Windows + R key to open Run.
- Type devmgmt.msc and press the Enter key.
- In Device Manager, go to the Human Interface Devices section and expand it.
- Your Wacom device should be there. Right click and select Update Driver.
- In the next window, select Auto Search to update the driver software.
- When the process is complete, restart the computer.
In many cases, faulty drivers are the cause of the problem. Upgrading or reinstalling may solve the problem.
If you still have the same problem after rebooting, we recommend uninstalling the device instead of updating the driver in step 4 and following the uninstall steps.
If drivers are outdated or missing, we recommend an automatic repair tool that will do the job for you. Restoro is a versatile system optimizer that can replace corrupt or damaged files and repair your registry.
Restoro
Restoro is a solid solution for your outdated Wacom drivers, so don’t hesitate to try it now!
3. Install the first version of the driver that supports.
- Press the Windows + R key to open Run.
- Type devmgmt.msc and press the Enter key.
- In Device Manager, go to the Human Interface Devices section and expand it.
- Your Wacom device should be there. Right-click and select Delete Device.
- Restart the computer, but do not connect the tablet.
- Download the first version of the driver that your model supports.
- Install it and connect the Wacom device.
Sometimes updated drivers can be inconsistent, especially if they are major changes. The difficult solution, confirmed by users, is to install the first driver that works well for your model.
The device should now work properly. As a secondary solution, you can try reinstalling the Visual C++ Redistributable Packages from the official Microsoft website to see if this fixes the problem.
I hope these solutions have helped you submit the error message. If you have any questions about how to connect your Wacom tablet to your Windows 10 PC, please ask in the comments below.
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